Privacy policy

Balaka Holdings PTY LTD
Trading as The Outfitter Lucknow
ABN: 25 670 867 026
Address: 4602 Mitchell Highway, Lucknow NSW 2800 AU
Email: online@theoutfitter.au
Website: www.theoutfitter.au

We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

Personal details (name, email address, phone number, billing/shipping addresses)
Payment information (processed securely via third-party payment gateways, we do not store card details)
Purchase history and preferences
Website usage data via cookies and analytics tools

2. How We Use Your Information

To process and fulfil your orders
To communicate about orders, promotions, and store updates
To improve our website, products, and services
To comply with legal obligations

3. Disclosure to Third Parties

We may share your information with:

Payment processors
Shipping and logistics partners
IT and marketing service providers
Only to the extent necessary to provide our services.
Other Ever Group entities or affiliates

4. Security

We implement industry-standard measures to protect your data. However, no transmission over the internet is 100% secure.

5. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us.

6. Cookies

Our website uses cookies for functionality and analytics. You can disable cookies in your browser settings.